True American Van Lines
Company Name
True American Van Lines
Doing Business As
Moving Services
Address
5397 Orange Drive 201 Fort Lauderdale, Fl 33314
Mailing Address
5397 Orange Drive 201 Fort Lauderdale, Fl 33314
Phone
Department of Transportation (DOT) #
3496075
Carrier Number (MC)
1152254
Fleet
Safety
Safety Rating: N/A
Safety Rating Date: N/A
Allowed to Operate: Y
Operating Status: A
MCS-150 Outdated: N
Safety Review Date: N/A
Safety Review Type: N/A
Out-of-Service Date: N/A
Out-of-Service Reason: N/A
Insurance
Insurance Requirements vs. On File
| Insurance Type | Required | On File |
|---|---|---|
| BIPD Insurance | N/A | N/A |
| Cargo Insurance | N/A | N/A |
| Bond Insurance | N/A | N/A |
Active Insurance Policies
No active insurance policies available.
Authority
Authority Status
Common Authority Status: N
Contract Authority Status: N
Broker Authority Status: I
Authority History
No authority history available.
Pending Applications
No pending applications available.
Complaints
Total Number of Complaints: 122
Complaints by Year
| Year | Total Complaints |
|---|---|
| 2022 | 20 |
| 2023 | 4 |
| 2024 | 1 |
Complaints by Category
| Category | Count |
|---|---|
| Operating Authority*3 | 5 |
| Insurance*3 | 3 |
| Shipment Documents | 15 |
| Estimates/Final Charges | 16 |
| Weighing | 9 |
| Hostage | 8 |
| Pickup and Delivery | 15 |
| Loss and Damage | 14 |
| Claim Settlement | 15 |
| Other Commercial Complaints | 2 |
| Owner Operator � Leasing Violations*4 | 0 |
| Consumer Complaint(Deceptive Business Practices)*4 | 20 |
| Whistleblower Complaint*4 | 0 |
Inspections and Crash Data
Inspections
Driver Inspections: 2
Vehicle Inspections: 2
Hazmat Inspections: 0
Out-of-Service Rates
Driver OOS Rate: 50% (National Average: 5.51%)
Vehicle OOS Rate: 50% (National Average: 20.72%)
Hazmat OOS Rate: 0% (National Average: 4.5%)
Crash Data
Total Crashes: 0
Fatal Crashes: 0
Injury Crashes: 0
Towaway Crashes: 0
ISS Score
ISS Score: N/A
Additional Information
Employer Identification Number (EIN): N/A
Census Type
Census Type: C
Description: CARRIER
Carrier Operation
Operation Code: A
Operation Description: Interstate
Snapshot Date: N/A
Docket Numbers
| Docket Number | Prefix |
|---|---|
| 1152254 | MC |
Out-of-Service Summary
Out-of-Service Date: N/A
Out-of-Service Reason: N/A
Reason Description: N/A